Venues of Excellence announces new partnership with Safe Hands Counselling

Picture left to right: Jazz Malam Safe Hands Counselling, Mandy Jennings CEO Venues or Excellence and Rose McDonald Safe Hands Counselling

Venues of Excellence (VOE), the UK’s leading sales and marketing consortium, is committed to partner with services and products who will provide a benefit to members through their association to the consortium.

VOE takes good mental health and well-being very seriously and are delighted to have been in discussions with Rose and Jazz at Safe Hands Counselling to extend a confidential counselling support service to Venues of Excellence members.

The tailor-made counselling support will enable member venues to contact a confidential counselling service provided by two individuals with extensive experience within the hospitality industry, allowing them to have the right care, support and understanding for team members to be confident in in discussing their mental health challenges associated in the workplace and home life to help establish and maintain a healthy work life balance.

Mandy Jennings, CEO, about the partnership commented: “Rose and Jazz are so passionate about counselling and they truly believe how powerful and life changing talking through what’s troubling you can be, which helps their clients to make sense of it all. With their background and understanding of our industry this makes them a perfect partner for Venues of Excellence, as our mission is to support our member venues with sales, marketing and a range of business benefits, but importantly helping to support their teams who may go through tough times, come out stronger.”

Rose McDonald, who has worked over 35 years in the hospitality sector, knows only too well how both personal and workplace stress and anxiety can impact individuals working in the hospitality sector. With this understanding and wanting to support individuals, Rose retrained to become a person-centred counsellor, and now works alongside Jazz Malam to bring a range of counselling services to the industry commented: “Safe Hands Counselling is delighted to offer counselling support to Venues of Excellence members and the wider hospitality industry. There is often a lack of support and understanding of what someone might be experiencing in their personal life which can cause an impact in the workplace.  Jazz and I are passionate that in any situation that is causing any distress, that a person’s thoughts, feelings, emotions and experiences are validated and heard. We have a range of in person and online options to ensure we are as accessible as possible.”

Venues of Excellence provides its members with a range of preferred partner products and services and are confident that by investing in your team’s wellbeing in the workplace, individuals will feel more supported and understood, resulting in a more harmonious workplace and in turn will provide the client with an exceptional customer experience.

We urge hospitality businesses who do not currently have a wellbeing support plan in place to get in touch to see how Safe Hands Counselling can help. Email Rose and Jazz at welcome@safehandscounselling.com to arrange a free 15 minute introductory call and to find out more.